About Us
If you are looking for a practice to join, we hope that you will find the following information helpful. If you are already registered the information has lots of links to help you find out more about the services we offer.
West Street Surgery is located on the edge of Dunstable in Bedfordshire and is on the doorstep of the picturesque Dunstable Downs.
It’s history dates bate to the 19th Century, making it one of the oldest medical practices in the area. As the surgery grew to meet the growing town, and patient demand it moved from it’s original site ‘The Limes’ to a purpose built surgery on West Street.
The Surgery has a patient population of over 12,000 patients and covers patients living in Dunstable, Houghton Regis and the surrounding villages.
Our Patient Charter
You will be treated as an individual, with courtesy, respect and dignity at all times.
You will be given the names of the people that are involved in your care.
You may usually see the doctor of your choice at his or her next available appointment.
You will normally be seen within 30 minutes of your appointment time, be advised of any long delay and the reason for it.
You are entitled to receive advice on a healthy, lifestyle and to participate in practice health promotion activities.
Patient Registration
You can register online via this website or the NHS website or through your NHS APP. Click to register via our website.
Online Access
You can register for our online services which will allow you to book some appointments in advance, order repeat medications, etc. In order to use the online service you will need a password available from reception.
Our West Street Surgery You Tube Channel provides a short how to register online video. The site can be accessed via our website or at:
https://www.youtube.com/channel/UCTHeCreRZ6_ofV97XxNdqug
If you are new to the practice and require repeat medication you will need to make an appointment with a GP before a prescription can be issued.
Social Media
West Street Surgery uses a variety of Social Media Channels to keep our patients up to date information. Please take a look. Links to Facebook, YouTube, X and Instagram can be found on our home page.
Repeat Prescriptions
Visit our prescription page to find out more on how to order and how to book medication reviews.